In our earlier update, we took you through the simple process of How To Renew Psira Certificate 2022/2023. In that guide, we made mentioned that applicants can renew their Private security industry Regulatory Authority (Psira) certificate via the PSIRA Online booking portal.
In another update, we also showed you how to book an appointment on the PSIRA online portal. For some weeks now, we have been getting feedback from most of the applicants regarding their PSIRA certificate renewal. These applicants were not able to carry out the renewal successfully. After a cross-check with the agency, below is the feedback available.
PSIRA Notice to Applicants
“Bookings have been temporarily suspended while we make changes to the system. You can visit our office without making bookings for now”.
What to Do if you want to Renew your certificate?
Per the available notice, applicants who will like to renew their certificate can not do that online. The applicant will have to do it the manual way by visiting the PSIRA office.
How long does PSIRA Certificate take to be ready?
This process will take 6-8 weeks with PSIRA. The successful clients will receive an SMS Notification from PSIRA once the Registration Document is ready for collection. Only the registered applicant can collect his/ her PSIRA certificate & card at PSIRA (Training Providers are not allowed to collect on behalf of any client).
How do I check my PSIRA status?
You can contact their customer care line on 086 133 3850 with your ID number handy to check the status of your application. Visit our website on www.psira.co.za, on the far right of the home screen, go to online verification, enter your id number, click I’m human then click submit.
PSIRA Contact Details
| Postal | Private Bag X817, Pretoria, 0001 |
|---|---|
| Physical | Eco Glades 2 Office Park, Block B, 420 Witch-Hazel Avenue, Highveld Ext 70, Centurion |
| Tel | 012 337 5500 / 086 107 7472 |
| Fax | 012 326 6128 / 086 242 7180 |
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